Our Response to COVID-19
Page last updated: Friday 11 September 2020. We will continue to update this page as information emerges, so please check back regularly.
Following government advice, the Town's facilities including the Claremont Community Hub and Library, the Aquatic Centre and the Town's administration building have now reopened. There will be strict hygiene and social distancing measures in place. Read below for more information on restrictions at each facility.
5 June 2020 Mayor's message - Easing of restrictions
20 April 2020 Mayor's message - Anzac Day, Claremont cares and 0% rates increase
2 April 2020 - Claremont Cares Newsletter
27 March 2020 Mayor's message - Council meetings
25 March 2020 Mayor's message - Claremont business
What is Town of Claremont doing in response to COVID-19?
The Town of Claremont will continue to support safety and wellbeing in our community while easing restrictions in line with the state government roadmap.
Following government advice, the Town's facilities including the Claremont Community Hub and Library, the Aquatic Centre and the Town's administration building have now reopened. We’ll have strict hygiene and social distancing measures in place.
We ask our customers to still use email and telephone as their first point of contact with the Town, if possible, to help us limit the number of people visiting the administration building.
Thank you for your understanding during this time as we navigate through the phases of the government roadmap and the easing of restrictions.
Stop the spread
As a community, there are things we can do to minimise the risks and look after each other.
Wash your hands regularly for at least 20 seconds using soap and water or alcohol gel.
Cover your mouth and nose when you sneeze and cough using a tissue or a flexed elbow.
Social distancing - the more space between you and others, the harder it is for the virus to spread.
Stay home if you are sick. Don’t go to work or school if you have symptoms.
If you’re feeling unwell
If you develop a fever, a cough, sore throat or shortness of breath within 14 days of travel to an affected area, you must seek medical attention by:
attending your GP (phone ahead)
visit the Emergency Department (advise staff immediately on arrival)
phone the corona virus Health Information line on 1800 020 080.
Best sources of information
For a comprehensive list of Government support measures, including individual and business support measures, click here.
Download the Federal Government’s COVIDSafe app via the Apple Store or on Google Play.
These websites have the most up-to-date and official information relating to the questions you may have:
Town of Claremont services - status update
Face-to-face Council meetings have resumed. If you wish to submit a question on notice for our upcoming Council Meetings, please click here.
Waste and recycling
Our waste collection services remain unchanged with the collection of yellow recycling bins every fortnight and the new green GO bin every alternate week for those residences utilising the three bin system.
West Metro Recycling Centre - Normal operating hours
SHINE - a local, not-for-profit aged care service providing numerous support services for elderly members of the community including assisting with groceries and essential items, social visiting services, transport, home cleaning, meal preparation, shower and medication prompting plus more. For more information click here to visit their website, phone (08) 9253 5555 or email firstname.lastname@example.org.
Meals on Wheels - this service provides elderly members of the community freshly cooked meals delivered directly to their front door. Meals are delivered on Monday, Wednesday and Friday to the residents of the Town of Claremont; and on all public holidays with the exception of Christmas Day and New Years Day. This service is organise by the City of Stirling, please contact (08) 9205 7113 or email@example.com.
Claremont Town Centre Economic development
- Offering advice to local businesses on how they can take advantage of state and federal COVID-19 support measures. For more information, visit the Supporting Local Business page here.
- For more information on how you can support local business during this time, visit the Discover Claremont from Home page here.
Claremont Aquatic Centre
- Reopened to full capacity. Please ensure all social distancing measures are maintained at all times including a 2m distance between patrons.
Claremont Community Hub and Library
- Has reopened with the following restrictions in place;
- Use of the public PCs are available for one hour sessions
- All programs have recommenced except for Ancestry (climbing my tree).
- Fortnightly delivery to library members living in Claremont who are unable to visit the library will remain in place.
- Books on Wheels home delivery service available – please contact 9285 4300
- All library items on loan have been extended and are now due for return or renewal, items can be renewed online two times.
- Online services including memberships available by visiting: Claremont Community Hub and Library
Other Community Facilities
- Administration building – reopen with social distancing measures in place.
- The Town’s Customer Service team are still answering and directing calls and emails on 9285 4300 and at firstname.lastname@example.org
All other administration services
Including planning, infrastructure, community development, communications, building, finance, rates and human resources.
- All services - business as usual